Should you really trust health advice from an AI chatbot?

• AI chatbots provide inconsistent and unreliable health advice, with significant variation in quality and accuracy that may not meet clinical standards
• Patients may be obtaining medical guidance from unregulated AI sources instead of consulting qualified healthcare professionals, potentially delaying appropriate diagnosis and treatment
• GPs should be aware that patients may present with information derived from chatbots and should be prepared to address misinformation and reinforce evidence-based clinical guidance

Abi has had very mixed results when asking a chatbot for guidance about her health issues.

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