Hundreds of GP practices lose online services after collapse of tech firm

• Widespread disruption to patient access: Hundreds of GP practices across England and Wales have lost online appointment booking, prescription ordering, and medical record access due to a technology provider's collapse, affecting patient care delivery.
• Regional variation in impact: GP leaders warn that disruption will be particularly severe in some areas, requiring practices to implement emergency workarounds and potentially reverting to manual processes.
• Urgent support needed: Practices require immediate technical and organisational support to restore digital services and minimise ongoing patient safety and operational risks during transition periods.

It will cause huge disruption in some parts of England and Wales, say GP leaders.

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